Privacy Policy

1. About This Privacy Policy

MAREA Pizza & Focaccioni, referred to in this Privacy Policy as “MAREA”, “we”, “us” or “our”, respects your privacy and is committed to protecting the personal information you share with us.

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This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, contact us, submit a reservation enquiry or interact with services linked to our website.
 

MAREA Pizza & Focaccioni is located in Koh Samui, Surat Thani, Thailand.
 

2. Information We Collect
 

We may collect the following information:

Information you provide to us
 

When you complete a contact or reservation form, email us or otherwise contact us, we may collect:

• Your name

• Email address

• Telephone number

• Preferred reservation date and time

• Number of guests

• Messages, enquiries or special requests

• Any other information you choose to provide
   

Please avoid submitting sensitive personal information unless it is necessary for us to assist with your request.
 

Information collected automatically
 

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:

• Your IP address

• Browser and device type

• General location information

• Pages visited

• Date and time of your visit

• How you arrived at the website

• Website interactions and performance information
   

3. How We Use Your Information
 

We may use your personal information to:

• Respond to questions and enquiries

• Process and manage reservation requests

• Contact you regarding a reservation or request

• Provide information about our restaurant, menu, location and services

• Improve the website and understand how visitors use it

• Maintain the security and proper operation of the website

• Send marketing communications where you have agreed to receive them

• Comply with legal and regulatory requirements

• Protect our legal rights and prevent fraud or misuse
   

We will only use your information for purposes that are reasonably connected to why it was collected.
 

4. Legal Basis for Processing
 

Depending on the circumstances, we may process personal information based on:

• Your consent

• Steps necessary to respond to your request or arrange a reservation

• Our legitimate business interests, including operating and improving our website and restaurant services

• Compliance with a legal obligation

• The establishment, exercise or defence of legal claims
   

You may withdraw your consent at any time. Withdrawing consent does not affect processing that took place before the withdrawal.

5. Cookies and Similar Technologies
 

Our website uses cookies and similar technologies to operate properly, remember visitor preferences, understand website performance and improve the visitor experience.
 

These may include:

• Essential cookies required for the website to function

• Functional cookies that support website features

• Analytics cookies that help us understand website usage

• Third-party cookies connected to embedded tools or services
   

Where available, you can use the website’s cookie banner or privacy settings to accept, reject or manage non-essential cookies.
 

You may also manage cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.
 

6. Wix and Other Service Providers
 

This website is hosted and operated using the Wix.com platform. Wix may process information on our behalf to provide website hosting, forms, security, analytics, storage and other website services.
 

We may also use or link to third-party services, such as:

• Instagram and other social media platforms

• Google Maps or other location services

• Grab or other external delivery platforms

• Email and communication providers

• Website analytics and performance services
   

These providers may process personal information according to their own privacy policies and terms.
 

7. Sharing Your Information
 

We may share personal information with:

• Wix and other providers that operate or support our website

• Employees and authorised representatives who need the information to respond to your request

• Professional advisers or technical providers

• Government authorities, regulators or law enforcement where legally required

• A purchaser or successor if the restaurant or relevant business assets are sold or transferred
   

We do not sell your personal information.
 

8. International Data Transfers
 

Wix and some of our service providers may store or process information outside Thailand.

Where personal information is transferred internationally, we take reasonable steps to ensure that it is handled securely and in accordance with applicable data protection requirements.
 

9. How Long We Keep Information
 

We keep personal information only for as long as reasonably necessary to:

• Respond to your enquiry

• Manage your reservation or request

• Maintain appropriate business records

• Resolve disputes

• Meet legal, accounting or regulatory requirements
   

When information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it.
 

10. Security
 

We use reasonable administrative, technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.

However, no website, online transmission or storage system can be guaranteed to be completely secure.
 

11. Your Privacy Rights
 

Depending on applicable law and the circumstances, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate or incomplete information

• Request deletion of your information

• Request restriction of certain processing

• Object to certain uses of your information

• Withdraw consent

• Request transfer of your information where applicable

• Submit a complaint to the relevant data protection authority
   

To make a privacy request, please contact us through the Contact Us page on this website.
 

We may need to verify your identity before completing a request.
 

12. Children’s Privacy
 

This website is not intended to collect personal information directly from children.

A parent or legal guardian should submit enquiries or reservation requests involving a child where appropriate.
 

13. Third-Party Websites
 

Our website may contain links to websites or services operated by other organisations.

We are not responsible for the privacy, security or content practices of external websites. We recommend reviewing their privacy policies before providing them with personal information.
 

14. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time to reflect changes to our website, services, business operations or legal obligations.

The most recent version will be posted on this page with the updated date shown at the top.
 

15. Contact Us
 

For questions about this Privacy Policy or how we handle personal information, please contact: 
+66 80 0055 677

MAREA Pizza & Focaccioni
Koh Samui, Surat Thani, Thailand